Support Plans
Get faster support from a Rivanode Agent
Standard Plus Support
$ 10.00
⏰ Response Time: <6 hours
😊 Avg Resolution Time: 18 hours
📧 Support Channels: Email, Web-Ticket
👪 Support Team: Customer Support (General Guidance)
Premium Support
$ 30.00
⏰ Response Time: <2 hours
😊 Avg Resolution Time: 12 hours
📧 Support Channels: Email, Web-Ticket, Discord
👪 Support Team: Customer Support (General Guidance), Able to be raised to Executive (Company Execs)
Business Support
$ 100.00
⏰ Response Time: <30 Mins
😊 Avg Resolution Time: 4 hours
📧 Support Channels: Email, Web-Ticket, Discord
👪 Support Team: Direct High Level technical staff (Highly Experienced), Able to be raised to Executive (Company Execs)
🖥️ Higher Resources: Request temporary higher resource limits for your services
📁 Direct Access: Trusted High Level Technicians have direct access to your services to assist
🥇 Priority Pass: First place priority for immediate support response